In my current position, I have been in the president's club for the past three consecutive years. Neutral 25%. I arrived 15 mins early but the interviewer didn’t turn up as scheduled. Get the latest breaking news affecting London and the UK with video interviews and analysis - only on LBC. When we started to use this tool a little over a year ago, I was very quick to learn and utilize all of the great functions of the program and have since become a trainer for new staff that join our team. ", "If hired for this position and put in contact with an angry client, my cool and calm demeanor would be my greatest asset. ", "Being the new person on the job can be a very high anxiety time for some people, but I love the opportunity to break the ice with my coworkers by making that first contact. Let's take a closer look at some frequently asked second interview questions with example answers so you can feel prepared and confident for the next step: 1. 10. 1 LBC Express Customer Service Associate interview questions and 1 interview reviews. We saw that a strategic acquirer will usually prefer to pay for another company in cash - if that's the … "Being a person that thrives in a fast paced work environment, I have the ability to handle stressed colleagues with a grain of salt. I proactively asked for their dining and entertainment preferences and with that list, I was able to work with our catering staff to ensure we had preferred items on the menus for the nights that he stayed and that we had a customized video game package in the musician's room for the his extended stay. Qualified applicants will be invited have an admissions interview. will you work at our company for a long time or you will just treat our company as a stepping stone for you to pursue your profession? Sign up to access our library of 50,000+ Answers. As technology and times have changed over the course of time, I see it as very important to be learning and changing along with the times. If you are tired from reading countless articles and from getting a headache while preparing for your interview, this is a way to simplify things, and to streamline your interview preparation . The process took 4 days. If I couldn't answer a question for a client of one my colleagues, I ensured they knew that my colleague would follow up as soon as possible. Compare pay for popular roles and read about the team’s work-life balance. Allowing you to craft perfect responses for your next job interview. ", "I think that it is crucial for a leader of others to be flexible in their style rather than relying on just one of the canned management styles. Overall, your interviewer is simply looking to hear that you have a good grasp on programs to use to make you more efficient in your work and to do this, talk open and honestly about the programs that you currently use and talk about in what context that you use them. Push candidates to give you better information by doing the following: 1 Use the S.T.A.R. Ryan has over 10 years of experience interviewing. The most important thing that a customer wants to understand is why financing is denied and my experience in the finance industry lends well to me explaining the importance of credit scores and debt to equity ratios. This role with LBC Capital will put you in contact with clients that could be in poor financial situations and they may take their anger out on you. "I am best motivated through words of praise and recognition for a job well done. He was arrogant and unprofessional. Last year, I motivated my sales team every day, through small incentives and awards, and we ended up being the top sales team in the company for the year! Everyone has leadership capabilities, whether they come in the form of training a new employee or merely leading by example. My firm belief is that letting an angry person talk and then having a focused and calm conversation with them is often the best way to handle the situation the best. Not coming back again, Anonymous Employee in Pasay, Pasay, Pasay, I applied through a recruiter. For this question, your interviewer will be looking to get the sense that you would be proactive about getting to know your colleagues and fitting into the culture of the organization. The process took 2 weeks. The Ultimate Job Interview Preparation Guide. All the latest LBC political video interviews with comment, analysis and opinion. Find out what works well at LBC Express Inc from the people who know best. I also subscribe to many others. Employee Referral 33%. Just over the past two years, the Data Fest and Data Summit national conferences and participation in these events on a yearly basis is super important to me to help me grow and develop. Last year, a touring manager for a musician contacted me regarding and upcoming stay for the musician. What strengths will you bring to this position? In an ever-changing field like financial services, LBC Capital knows that professional growth and development is vital to them staying at the forefront of their industry. We put the customer in direct contact with the supplier and she was as happy as could be. Taking the time to explain the regulations for the loan in layman's terms often helps customers understand things better as well.". "My overall management style is the belief in building a positive team atmosphere. As well, I'm able to communicate effectively, take direction and run with when needed and always willing to help out other areas if I have free time. I've found that these conversations really help to open up doors for working with each other moving forward. After receiving the questions, you will have 40 seconds to think and then 90 seconds to answer. - Taking ownership for the team's errors and mistakes Uncover why LBC Capital is the best company for you. - Strong relationship building skills In the end, setting the right course and timeline would be important for every customer when I faced this situation.". While I do have great resources at my hand to help solve customer issues, I think that taking the time to get to know all of our management team and how they solve problems is key as well so I know who to put customers in touch with if needed.". Talk to the interviewer about the variety of ways in which you are best motivated on the job. "This is a very common occurrence in my current role in the mortgage industry. With that knowledge confirmed, I focus on speaking back to them in a even toned voice and talk about the solutions that will work for both my employer and the client. Grade Point Average(GPA) PhD applicants must hold a minimum cumulative GPA of 3.2. "In my current role in Customer Service with Metropolis' largest automotive dealership, I frequently get asked questions that our sales, finance and service staff have to give the final stamp of approval on in answering customers questions. This unselfish attitude and realizing that someone else's stress wasn't directed at me was the key to maintaining personal health and balance on the job. The prime minister was seen making a menacing cut-throat gesture while being quizzed on social care plans in an interview with LBC. If we could track it down, I would be in touch. Srini says: at . Manager Interview. Compare pay for popular roles and read about the team’s work-life balance. 1. I don't beat around the bush in any way because this can leave a customer with a false sense of hope. When a client is denied financing, I am very up front and honest with them in my approach. If you're the interviewer, there's a lot you should already know: The … Free interview details posted anonymously by LBC Express interview candidates. Prior to him leaving, his manager reached out to thank me for the great service!". I interviewed at LBC Express (Imus, Province of Cavite, Province of Cavite) in Oct 2015. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. To seal the deal for this question, talk about your ability to educate the client to better the chances that they will come back to LBC Capital for business in the future. Looking back on that situation, I felt that it was the right thing to do given the situation that the customer was in and knowing she was a loyal customer of ours. Uncover why LBC Express Inc is the best company for you. Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about. Questions … - Excelling at motivating others After 5 minutes, a guy came in and conducted the interview. When working in the financial services world, your customers can determine your success. After being flooded with calls and in-person visits into our office, we connected again to talk about a plan moving forward. Are you willing to have unpaid overtimes? For this question, your interviewer is looking to ensure that your values surrounding professional development match the values of the company. As you talk about your abilities and experiences in being a great team player, try to highlight certain themes like building trust, gaining respect and being a subject matter expert as part of a larger team. If issues arise during student loan repayment that cannot be resolved with the Federal Loan Servicer, students or parents may contact the FSA Student Loan Ombudsman Group. If at all possible with this role, try to research what additional programs you may have to learn if given this opportunity to join LBC Capital and reassure your interviewer that your computer skills are fluent enough to pickup quickly if needed. Reply. Hesitation and fear prevent many from taking the vaccine. In your answer, talk about the fact that you are cognizant of what this job entails as far as personal interactions go and talk about times where you have worked successfully through situations like this in the past. While these interview questions help you identify high-potential candidates and select the best, asking the right questions doesn’t guarantee great answers. During our 20-minute phone interview, you will be asked a series of important questions about your current and future coverage needs. I really love its ability to help in the budgeting and comprehensive planning processes with my clients. What type of work environment do you prefer? When were you able to resolve a problem within work. Interview questions and answer examples and any other content may be used else where on the site. Learn about the interview process, employee benefits, company culture and more on Indeed. When I face an angry customer in my call center, I have the ability to not take what they say personally. As well, don't hesitate to talk about your own personality traits that help you thrive in these types of situations. We discussed what types of calls she could handle and which ones I would handle and she triaged from there. Questions Not To Be Asked By Applicant During LPN Interview. Watch, listen and share. In my current role, I solely use RightCapital as a financial advising tool with my clients. With which qualities do you most identify?". The following LBS interview questions and report were submitted to Clear Admit by a Round 1 applicant. Now, your interviewer is giving you the opportunity to set yourself apart from your competition with this question. system: As the candidate answers Every employer should know how each of their employees is best motivated. THERESA MAY has faced massive backlash since she presented her Brexit deal this week. If hired for this role at LBC Capital, you can be assured that my promotion of a team based atmosphere would help achieve even higher goals than you have set right now. Upon arriving to work in the morning, I quickly learned that our entire network was down and we wouldn't be able to work within our CRM or other programs that day. 9. I interviewed at LBC Studios (Vancouver, BC) in April 2018. ", "As you can see from my experience, I have extensive leadership experience in leading teams of up to 12 employees and I also have remote working experience. Looking back, I learned that on days where you have to break routine like we did then that it was important to make a plan as early in the day as possible.". Good luck to them! - Exceptional interpersonal skills "I am a firm believer in being a life long learner in my work as a Data Analyst. Interview Success Package – Multiple fantastic answers to 104 interview questions – basically everything a hiring manager may throw at you. If you have any questions about the services of LBC Express (or just want to say a quick hello), fill out our contact form or pay a visit to a branch near you. Your interviewer will be looking to hear that you have the right interpersonal skills to both calm the client down and get the desired results from the client. Interview. Why are you leaving your current job? As well, I am a member of NAIFA and I have attended the organization's Congressional Conference on a few occasions.". The easy route would have been to simply look it up, tell her it was discontinued and have her be on her way. Why do you want to work here? Many of my coworkers were visibly upset and questioning how we would be able to do our jobs that day. What interests you about this role? I do like to know that my efforts are noticed. Interview: Nigel Farage Interviews Donald Trump on the Radio on LBC UK - October 31, 2019 I would communicate to the customer what the next step would be and if that would be me putting them directly in contact with someone or me taking their contact information and having someone get back to them. Learn about the interview process, employee benefits, company culture and more on Indeed. ", "Life as a successful Loan Officer is about being knowledgeable and professional and I pride myself on my ability to project both of those things. We have found that answering real interview questions on the spot is a much better means of preparation than reading lists of interview questions for most candidates. If I were fortunate enough to join the team here, I want you to know that I love being in a leadership type role on a team where I can delegate work and help train others to better the organization. As well, I'm very fluent in the entire Microsoft suite of products and would consider myself an expert on the Outlook, Excel and Word programs. What motivates you? Anonymous Employee in Tagum, Davao del Norte, Davao del Norte, I applied through an employee referral I interviewed at LBC Express (Tagum, Davao del Norte, Davao del Norte). In those situations, you will be expected to explain to the customer how that question will be answered and then deliver a timeline on when it can be answered. "I feel that I am good at motivating a team. As well, talk about the importance lf solving the problem for LBC Capital. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job, - Tagum, Davao del Norte, Davao del Norte. Are you sure you want to replace it? Every employer should know how each of their employees is best motivated. You must create your own answers, and be prepared for any interview question in any interview. Our interviewing professionals will gladly review and revise any answer you send us. Finally, just because your interview is likely to happen on Zoom this year doesn’t mean you can relax and assume your non-verbal cues don’t matter. I made contacted with my personal clients I had scheduled that day to reschedule and we worked well from there. "I think the one skill that I have that sets me ahead of the rest running for this position is my experience and success in the world of sales. fast but concise. In terms of the safer workplace, they do not have security guards but doesn't offer health package or accident package. As a Loan Officer at LBC Capital, you will have times where you will have to have the difficult conversation with prospective clients that are being denied financing. Sales Associate Interview. 5. ", "Early in my career, I had a day where my entire office came down with the flu and I was left alone with the receptionist for the day. Top 50 ADO.Net Interview Questions & Answers Top 48 SAS Interview Questions And Answers Top 50 J2EE interview questions & Answers Top 50 Struts Interview Questions & Answers. News Bulletin Reports. Boris Johnson responded to caller’s questions on … Some important things to touch on are your ability to promote a team atmosphere and your ability to delegate responsibilities when necessary. Experience. I told the receptionist that I need to leave as I have another appointment and I don’t want to be late. Looking back, what made this the most difficult for me was seeing how others responded so negatively over an issue that we had no control over. What I did was take down the customers contact information and let her know that I could contact our person that handled archived products. I'd like to highlight my abilities to lead as being a manager that works to grow and develop my staff to help them achieve their career goals and a leader who is able to provide direction and authority when the time for it arises. Top 10 Interview Questions 1. "A couple of years ago when I was working customer service in retail, a customer was looking for what happened to be a discontinued item of clothing for her sick mother. 2. I waited for 2.5 hours inside their meeting room. "It's funny that you ask this question because I can honestly say that my worst day on the job happened just a few short weeks ago. Continue practicing by visiting these similar question sets. What makes you unique? They will ask you to have a medical check which you will cover the expenses. Talk to the interviewer about your customer service skills. In my five years of sales, I worked my up from Associate Sales to a Sales Team Lead at my dealership. This will replace the current featured interview for this targeted profile. Anonymous Interview Candidate in Pasay, Pasay, Pasay, I interviewed at LBC Express (Pasay, Pasay, Pasay) in Aug 2016, They called me because they have seen my resume in the job board and arranged the appointment for an interview schedule. I remember the names of my client's children and I call to congratulate them on milestones. Since was referred to them by a head hunter, interview was already directly to the department manager. Both of these duties have really given me confidence in my decision making abilities. The first question is random, and the second is a fixed question (which will be asked of all applicants). LBC Express Interview Questions. These will include questions about your home, valuables, cars, etc. In which ways do you ensure that your clients are well taken care of? How can LBC Capital motivate you on the job? I think that in this role with LBC Capital, my experience and skills would match greatly in this role. Highlight any continuing education you have completed, any societies or groups that you belong to and any publications that you read on a regular basis that will prove to your interviewer that you aren't comfortable being stagnant in your career. "In my current role, I currently use a program called Zendesk that is an interactive customer support tool. I think it's important to get to know each other on a personal level because we spend so much of our lives together in the workplace and I am a caring person that wants to know how last night's soccer game went for the kids. They look for an experienced employee for the job the I am applying for but they will pay less than the minimum. Join the 642 people who’ve already reviewed LBC. - Being someone who people naturally want to follow Positive 25%. I'm a firm believer that each person and role brings a specific skill set to the ocverall goals and purpose of a team and I promote a team based atmosphere by larifying everyone's role on the team, keeping every person's objectives clear, rewarding great performers on the team and holding people accountable for their actions. Throughout your application process and candidate vetting process, you were brought into interview because your interview was confident that you had the basic skills and knowledge required to handle this job. 2. You, as a customer service professional, are likely used to doing this so in your example, be sure to think about a time where your going above and beyond the call of duty really impacted the overall customer experience. Then, I work quickly to get them to the right person. Very informal as it is more on sharing what is to expect (but happened to be not at all the reality once hired). In the times I need to personally decline a potential customer, I am firm and fair with them. As the forward facing client services representative with LBC Capital, you may be asked serious financial or market related questions that either don't know or aren't qualified to answer. The PM was pressed by voters this morning with … Read our Terms of Use for more information >. Work at your own risk is what I can call for the job. "Tell me a little about yourself." The interviewer would like to know that you can take on a leadership role even if it is not a formal leadership title that you possess. nishant says: at . ", "Some great qualities of a leader are: I have found that customers that are denied financing really take well to my approach and I have had many customers come back after doing the personal work needed to improve and succeed in their application process. – all intended to identify your exposures and create the exact coverage best suited for you. The interviewer followed the guidelines from LBS and asked me the very standard questions of LBS Interview – what is your background, tell me about yourself, why you want to do an … ", "In a situation where I didn't know an answer, I would ensure the client that we have the right staff in place that would be able to help them quickly and efficiently.